Fast Fixes

Verify the status of your reimbursement.

Control your returns.

FAQs: Broken, flawed, or incorrect item

Although the package appears delivered, it has not been received.

Refund FAQs

Track your package and view your order history.

How to send things back

Problems with return pick-up

Refunds are made to your bank account or TIFPCO Pay balance (for Pay on Delivery orders) or to the original payment method (for pre-paid transactions), depending on whether we receive your return or the seller notifies us of it.